Frequently Asked Questions about our Service

Q: Are you Accredited?
A: Yes, We became accredited in 2007 to prepare for Medicare competitive bidding. Get Started with Convenient Home Delivery today!

Q: If my primary coverage is Medicare, do I qualify for your program?
A: Type I and Type II patients with Medicare Part B coverage qualify for our program. Additionally, you must be testing your blood at least once per day, seven days per week. Medicare provides coverage for your test strips, lancets, control solution, and new meter. (more information on Medicare, Click here...) Get Started Today!

Q: If my primary coverage is Medicaid, do I qualify for your program?
A: We do accept Medicaid primary for some states. Please call to verify or enroll online. Get Verified Now

Q: If my primary coverage is Medi-Cal, do I qualify for your program?
A: Yes we accept Medi-Cal as a Primary and Secondary Insurance. You may be eligible to receive your supplies at little or no cost to you. Get Started Today!

Q: I have a Medicare replacement plan, do I qualify for your program?
A: We accept most Medicare replacement plans. Call to verify that your plan in accepted. Get Started Today!

Q: How can ADS save me time and money?
A: ADS saves you money in numerous ways. You don't need to wait for insurance reimbursements or fill out confusing, tedious forms. ADS completes all the paperwork. ADS also eliminates inconvenient trips to the pharmacy by shipping right to your door. We provide free shipping and handling on all shipments. Equipment problems are resolved by our member support representatives or escalated to the manufacturer. ADS takes ownership of the problem until a solution is achieved. Get Started Today!

Q: How often will you ship my supplies?
A: After you are enrolled, we immediately ship you a 30, 60, or 90 day supply, depending on your medical coverage and Insurance benefits. Get Started Today!

Q: Do I have to call to reorder my diabetes supplies?
A: Calling for reorders is unnecessary, unless there is a change in your Prescription, Physician, Insurance or Address. Note for Medicare patients: To ensure that you comply with Medicare regulations and for your convenience, we will contact you prior to shipment for confirmation. Get Started Today!

Q: How reliable are your shipments?
A: ADS uses United Parcel Service (UPS) for shipping in the domestic United States. UPS's state of the art shipping system allows us to track each package we ship. Get Started Today!

Q: How secure are the shipments packaged?
A: Our packaging techniques ensure your supplies are correct and arrive safely to your door. We also respect your privacy and deliver all products with discreet packaging. Get Started Today!