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Welcome, UHC Navigators

UHC Navigator Support

We have dedicated resources ready to support United Healthcare Members with their diabetes-related supplies and equipment. The ADS team understands UHC medical and pharmacy benefits, which allows us to support UHC members as they navigate the steps required to obtain diabetes supplies. Refer your members to the ADS United Healthcare Navigators Team using the form or contact information below.

ADS Navigator Support Contact Information

Toll Free: 1-877-866-4106
Email: [email protected]
Fax: 1-866-572-5410

UHC Navigators Job Aid and FAQs

Securely refer a UHC member

Items marked in red are required, all others are optional.

UHC Member's Name(Required)

Date of Birth:(Required)

UHC Member's Phone Number:(Required)

UHC Member’s Primary Language:

UHC Member’s Mailing Address:

City:

State:

Zipcode:

Doctor’s Name:

Doctor’s Phone:

Medicare ID (MBI):

Medicaid Number:

UHC Member ID:(Required)

UHC Navigator's Name(Required)

UHC Navigator's Extension(Required)

UHC Navigator's Email

Message:

Is the UHC Member on insulin?

Is the UHC Member currently using a Freestyle Libre or Dexcom G6/G7 Continuous Glucose Monitor (CGM)?

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Name

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Mon-Fri: 8:30 am-5:00 pm PST
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You have the right to a consultation by a pharmacist.

Pharmacist is available for consultations by telephone only, at no extra cost at 1-800-730-9887 as follows:

Pharmacy Hours:
Mon-Fri: 8:30 am-5:00 pm PST
Sat: 8:00 am-12:00 pm PST
Sun: Closed

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